by Kenshiro | Jan 15, 2026 | AI, Business Continuity, Security
IT is often seen as an unavoidable expense, something you pay for but hope not to use. In reality, reliable IT support is one of the strongest enablers of business growth. When systems are stable, secure, and well-managed, employees work more efficiently. Projects...
by Kenshiro | Nov 21, 2025 | AI
Artificial Intelligence is everywhere right now, but in IT support, its role is often misunderstood. AI isn’t about replacing people or adding unnecessary complexity. It’s about making IT support smarter and faster. In practical terms, AI is used to analyse system...