by Kenshiro | Jan 15, 2026 | AI, Business Continuity, Security
IT is often seen as an unavoidable expense, something you pay for but hope not to use. In reality, reliable IT support is one of the strongest enablers of business growth. When systems are stable, secure, and well-managed, employees work more efficiently. Projects...
by Kenshiro | Nov 21, 2025 | AI
Artificial Intelligence is everywhere right now, but in IT support, its role is often misunderstood. AI isn’t about replacing people or adding unnecessary complexity. It’s about making IT support smarter and faster. In practical terms, AI is used to analyse system...
by Kenshiro | Jun 15, 2025 | Business Continuity
Most businesses only notice their IT when something goes wrong. An email stops working, systems slow down, or staff can’t access what they need. By that point, productivity is already affected. Modern IT support is no longer just about fixing problems, it’s about...
by Kenshiro | Mar 15, 2023 | Backup, Business Continuity, Disaster Recovery
Business continuity and disaster recovery are two crucial concepts for any organization that wants to ensure that its operations continue without interruption, even in the event of a disaster. A disaster can be anything from a natural calamity like a hurricane or...
by Kenshiro | Feb 24, 2023 | Emails, Phishing, Security
Phishing emails are a growing threat to individuals and organizations, with attackers using increasingly sophisticated methods to deceive their targets. These emails often appear to come from legitimate sources, such as banks, social media platforms, or online...
